Quail Roost Shopping Center

Reviews

• Jonath Misir

  Sep, 04 2018
  ★ ★ ★ ★ ★
  Previous review In a prior thread about Mobile Ordering, I reviewed my experience when I tried a verrrry early version of this in Champaign, IL. Back then, you had to download a separate app called McD Ordering. It... wasn't very good. It seems that the general process for mobile order at McDonald's remains the same, but thankfully the system is built into the much nicer McDonald's app. You can read my review of the old app here: /r/McDonalds/comments/5wzgiv/mcdonalds_aims_to_win_customers_back_with_mobile/dee3sg1/
  
  False starts with the new app I'm sad to report that it took me three tries to even place a mobile order with the new app. I didn't have an account for the app, so I tried making one on Saturday night when I was hungry for some late-night breakfast. I used the "sign in with Google" feature. For some reason, this prevented me from being able to add a credit card to my account. I gave up trying to mobile order Saturday night. I'll spare you all the details of this, but I simply could not get it to work until I created a new account with my email address.
  
  I tried again Sunday morning, trying to squeeze in a quick breakfast before leaving for a 9 AM road trip. Little did I know, my local McDonald's (which is inside of a shopping mall) does not open until 9 on Sundays! (It opens 7:30 AM every other day.) Sadly, the app didn't warn me of this. I showed up to the mall at 8:30 to see the gate only cracked open. (This means they're getting ready, but not quite open.) I waited around for about 5 minutes, and they opened the gate and began serving customers ahead of the 9 AM start time. The app still would not let me "confirm" my order. (More on this in a minute.) It seems the mobile ordering system only works during official store hours. I hopped into the regular line and did not mobile order that morning.

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